Based in Edmonds, Washington, While You're Away is a service specifically designed for small retail businesses.  When an owner or employee is on vacation or medical leave, While You're Away steps in as a temporary shopkeeper.  


      Many small businesses, whether retail or offices, have an owner and maybe one or two employees.  Staff scheduling can become very difficult when someone is absent. Everyone needs a vacation once in a while.  Medical time off is sometimes necessary.  And emergency absences are especially challenging - who do you call, what do you do to be sure your business can open and continue to thrive.  You call While You're Away for all your short term staffing needs.


Services & Rates

Half day:  Up to 4 hours - $70.00

Full day:  $125.00

5 or more consecutive days:  $115.00/day

Training:  Up to 4 hours @ $15.00/hour

Scheduling is done on a first come, first served basis.  To insure emergency coverage, training beforehand (even without a specific assignment scheduled) is required.

Please note, some businesses can not be served due to licensing restrictions and limitations.




About Me

My name is Lori Kunze and I am the sole owner, proprietor, and employee of While You're Away, LLC.  When you decide to take that much needed vacation or medical leave, you contact me and we schedule your time.  Plus a time for training.

After 4 years as a receptionist and Classifieds Manager of the local newspaper, and 8 years prior as a retail Manager at a Paint Your Own Pottery shop, I've decided that While You're Away is a much needed service in Edmonds.  Before my husband and I moved to Washington in 2006 I worked for 17 years in the Michigan State University Veterinary Diagnostic Laboratory as a lab tech.  I bring a strong sense of responsibility, maturity and care to every client I serve.  I'm licensed, insured and bonded in WA and Edmonds.  I'll treat your business as if it were my own, While You're Away.


Skills and Expertise

8 years as Manager at Glazed & Amazed

  • Manage overall store operations; schedule employees, process payroll and provide administrative support to business owner

  • Provide friendly reception, answered questions, and assist customers

  • Process customer payments including credit/debit card and cash transactions

  • Settle register and credit card machines for evening closing

  • Handle incoming calls from customers and suppliers

  • Manage inventory database, order stock as necessary and catalog incoming stock

  • Create visual displays, contribute to social networking and email marketing activities

4 years as Classifieds Manager at Beacon Publishing

  • Create classified pages for three local newspapers

  • Manage At Your Service display advertising

  • Process monthly billing for advertising customers

  • Answer phones and carry out receptionist duties

  • Co-manage newspaper circulation and carriers

  • Assists editors with proofreading

Proficient with email, cash register programs, multi-line phone systems, Microsoft programs, QuickBooks, Excel, Google docs, internet use



Jenn Barker, General Manager, Beacon Publishing, Inc   425-347-5634

Judy Salinas, Owner Glazed & Amazed   425-673-5474

Barb Deaton   206-546-8602

Scott Walden, Events Manager, Seattle Choruses    206-323-0750

Deborah Wertz                                                 425-466-5211




What an amazing service Lori offers for small business. We have called on Lori several times and she has really saved us when we had no coverage for the store. I love her professional manner and always feel confident leaving my business with her.
— Judy Salinas, Glazed & Amazed LLC
I didn’t worry about a thing while I was off on a recent vacation. When I got back Lori had gone above & beyond my expectations. We’ll be using her services again for sure!
— James Spangler, Spangler's Books
We have used Lori on several occasions and will continue to use her services in the future! I was very confident leaving my business with her. She is professional and trustworthy and I was able to leave and not worry as i have in the past.
— Laura Apgar, Paint Your World
Lori is a pleasure to work with. She is professional, friendly and knows Edmonds customers really well. I recommend her unique business model to fill in your staffing needs in a pinch or for regular shifts when you are short staffed.
— Tracy Felix, ArtSpot


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